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As a product management intern at eBay, I collaborated with engineers, UX, business verticals, analytics, and multiple cross-functional teams to reduce seller fraud related to order cancellations, impacting $250M GMV and 2M transactions/year. I identified and validated customer problems, created a business case, obtained leadership buy-in, performed competitive analysis, conducted ideation workshops, and built a product requirements document and a roadmap for a robust UX and platform capability, improving the experience and trust of 8M users. I am a Wharton MBA graduate with a strong background in strategy, finance, and product management. I have worked in different functions and industries, such as investment banking at JPMorgan Chase, strategy and product management at Clinton Health Access Initiative, and product management at Snapdeal. I have led and contributed to various initiatives and reforms, such as launching a new product to match plasma donors and recipients during COVID-19, leading Rwanda's technology reforms in healthcare, and digitizing and automating insurance claims management. I am skilled in collaborating with multi-stakeholder teams, leveraging analytical skills, and applying objectives and key results (OKRs) framework. I am passionate about solving customer problems, creating value, and driving impact through innovation and technology.
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